Can I ask a Tim Hortons team member to redeem my points for me when I'm ordering at the restaurant?

Sorry, team members cannot redeem your points for you during checkout. 

To use your points, simply scan for rewards (using the app or a physical Tims Rewards card). You can also use your points by ordering through the app. 
 
Your points will be automatically applied so long as you: 

  • Choose a Reward Level
  • Add an eligible menu item from your Reward Level to your order
  • Have enough points to redeem an item at your Reward Level 
  • Scan for rewards or order through the app 

View the complete list of items available at each Reward Level.

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