If you’d like to change the email address on your account, please reach out to our Guest Care Team:
1. Select ‘Account, App & Privacy’.
2. Then, select ‘Change account information’ and follow the instructions.
-
Please provide the email address currently associated with your account and the email address you would like it updated to.
Lastly, please be prepared to provide two of the following to confirm your identity:
- Your phone number as written in the app.
- Your birthday as written in the app.
- The most-recent Tim Hortons you visited or ordered from.
- Menu items you ordered most recently from Tims.
- Postal code associated with the registered credit card