If you encounter technical issues while playing the game, please follow the troubleshooting steps below:
- Check your internet connection: Ensure that you have a stable internet connection.
- Restart the app: Close the app and reopen it.
- Update the app: Check the App Store or Google Play to make sure that you have the latest version of the Tim Hortons app installed.
- Restart your device: Try restarting your device to resolve the issue.
- Clear cache (if applicable): Try clearing your cache and restarting the app.
If you’re still experiencing issues after these steps, please contact our Guest Care Team and follow the steps:
1. Select ‘Tims Word Challenge’.
2. Next, select ‘Tims Word Challenge - General Inquiry’ and describe the issue you’re having. Our team will be happy to help!