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I have an allergy. Will the restaurant staff be able to specify the ingredients in a menu item for me?

Updated 17 November 2025 19:56

Because Tim Hortons team members are not professionally trained in nutrition and allergens, we encourage our guests with ingredient or allergy concerns to contact our Guest Care Team directly. They’ll be happy to provide you with accurate information that is specific to your needs.

You can also consult our Allergen Guide.

Articles in this section

  • Where can I make suggestions about the Tim Hortons menu?
  • Where can I request information about Tim Hortons packaging?
  • Where can I view the nutrition and allergen information for Tim Hortons menu items?
  • Where can I find nutritional information for a customized menu item?
  • What does it mean when an item is marked with "may contain" in the Allergen Guide?
  • I have an allergy. Will the restaurant staff be able to specify the ingredients in a menu item for me?
  • How can I find out what the ingredients are in a specific menu item?
  • I want to know where Tim Hortons gets their supplies for a certain item. Where can I find this information?
  • I have a food allergy. Where can I find information about this?
  • I want to know how a specific menu item is prepared (example: How many slices of bacon should there be in my BLT Artisan Sandwich)?
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