To access the Tims NHL Challenge, please make sure you have the latest version of the Tim Hortons app.
- Delete the app from your device
- Reinstall it from the App Store or Google Play Store
- Sign in to your registered Tims Rewards account
The ‘Tims NHL Challenge’ tile should appear on the app homepage on a scheduled NHL game day.
If you’re still experiencing issues after these steps, please contact our Guest Care Team and follow the steps:
- Select ‘Tims Hockey Challenge’.
- Next, select ‘Hockey Challenge - I did not earn points’ and describe the issue you’re having. Our team will be happy to help!