If you accidentally put the wrong shipping address or made a mistake in your order, please contact our Guest Care Team and follow the steps below to request a change as soon as possible.
1. Select ‘TimShop’.
2. Next, select ‘TimShop - Request a return’ and describe the issue.
Please note: We can only make changes to an order before it’s been shipped. If you’ve entered the wrong address and the order has already been shipped, we’re unfortunately unable to offer a refund.