If you’re not satisfied with your TimShop purchase, you can request a refund for qualifying products within 30 days of the initial purchase.
To return a qualifying product, please contact our Guest Care Team and follow these steps:
1. Select ‘TimShop.’
2. Next, click on ‘TimShop - Request a return.’
One of our team members will be happy to help you with your request.
Please note: Refund amounts are based on the price paid after any coupons and discounts.