For an incorrect delivery order, please reach out to our Guest Care Team:
1. Select ‘Mobile, Delivery & Tims Catering Orders’.
2. Click on ‘Wrong Order’.
Then, provide the following information:
- The email address used for your Tim Hortons account.
- A photo of the order that you received.
- The date of your order and any additional information.
Someone from our team will be happy to help!