We’re sorry for the inconvenience! Please contact our Guest Care Team for assistance:
1. Select ‘Store & Menu’.
2. Then, select ‘Menu Item Pricing Issue’.
3. Please provide the following information:
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- The email address associated with your Tim Hortons account.
- A screenshot of the incorrect amount that was charged.
- The date of your order and any additional information.
Someone from our team will be happy to help!