I had an issue at a restaurant. What should I do?

We're sorry to hear about your experience!

If you experienced an issue during your visit to one of our restaurants, we recommend the following steps to share your concerns or complaints:

  • For a quicker resolution, we recommend speaking directly with the restaurant staff or manager at the location where the issue occurred. They are best equipped to address and resolve your concerns promptly.  
  • Alternatively, you can submit a request to our Guest Care team.

When submitting your request, please include the following details to help us assist you more efficiently:

  • Restaurant location
  • Description of the issue
  • Date and time of your visit
  • Any affected products (if applicable)

We appreciate your feedback and are committed to ensuring a positive experience for all our guests. 

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