At Tim Hortons, we’re always looking for ways to serve Canadians better with deliciously craveable menu options and exceptional hospitality. We truly appreciate your interest in helping us improve!
While we welcome feedback from guests, please note that we have a policy against accepting unsolicited business proposals or product ideas. This helps us ensure fairness and consistency in how we develop new offerings.
If you’d like to share general feedback about your experience or menu preferences, we’d love to hear from you! You can do so by submitting a request to Guest Care Team.