Tims Rewards
- What happens if I don’t select a Reward Level?
- Can I get more than one reward in an order?
- What happens if the menu item I redeemed as a reward is part of a combo?
- I used my Tims Rewards Points for a free beverage, but when I placed the order, I was charged for a “single-use cup fee”. Why am I charged this fee?
- Why do I not have access to the points I’m earning? I was expecting to get a reward on a recent order but didn’t.
- I found my old physical Tims Rewards card, why is it not working?
- I'm getting an error when I link my Tims Rewards card. What can I do?
- Why is my digital Tims Rewards card number different from the physical card I'm using?
- Can I use a physical Tims Rewards card to earn and redeem points?
- I lost my Tims Rewards card, what can I do?
- How do I scan my digital Tims Rewards card to earn points?
- Do I earn points on my order total before tax or after tax?
- What is the minimum number of points required for redemption?
- What happens if I forgot to scan my Tims Rewards card before paying for my order?
- Do I earn more points for ordering a combo?
- Is there a fee for joining the Tim Rewards program?
- I have a specific question regarding the app that was not covered in your FAQs. Who can I contact to resolve this?
- Why can't I earn points at hospitals, universities, or airports?
- Can I add my Tims Rewards card to my digital wallet on my phone?
- If I delete my account, can I create a new account with the same email later?
- How can I add my Tims Rewards QR code from Stocard, Apple Wallet or another 3rd-party wallet app?
- How are my points calculated if my bill ends in a cent value other than 0?
- Do I earn points on my total before or after tax?
- Is there anything that I do not earn points on?
- Do I earn points on delivery tips and fees?
- Do I earn points before or after discounts and rewards are applied to my order?
- Will I earn points on orders placed through third-party delivery apps?
- Which retail products and donations are excluded from earning points?
- Why do my points not match my purchase total?
- Is there a maximum number of points you can earn in one eligible transaction?