Tims Rewards
- Is there a maximum number of points I can use in one order?
- How do I know how many points I received on an order?
- How can I be sure that I am getting the latest updates from Tim Hortons?
- Can I make a donation using my points?
- I selected the wrong Reward Level/ I did not mean to redeem my points. Can I get my points back?
- What is a Birthday Offer?
- What happens if the app doesn’t work when I visit a restaurant?
- How can I update the email address associated with my Tim Hortons account? I don't have access to that email anymore.
- I created an account a long time ago, but I don 't remember what email address I used. How can I access my account to change my Reward Level?
- When I try to link my physical Tims Rewards card it tells me it's already linked to another account? How do I find out if I already linked this card, and to what email?
- Why is my card saying it's deactivated when I try to scan during my purchase? I know I linked it to my account.
- I have a specific question regarding the app. Who can I contact to resolve this?
- I tried using my Tims Rewards Points, but it didn’t work. What should I do?
- My Tims Rewards Points balance looks wrong in the app. I’m missing points.
- I used my Tims Rewards Points for a recent purchase, but the amount deducted seems wrong. Who do I contact?
- I tried to use my physical Tims Rewards card but it didn’t work. How can I request a new card?