Mobile Ordering (Pick-up and Delivery)
- Which Tim Hortons restaurants accept mobile orders through the Tim Hortons app?
- How do I find the nearest Tim Hortons location?
- I don’t see the Tim Hortons location I want to order from in the app. What should I do?
- How do I order menu items in the Tim Hortons app?
- How do I edit an order or remove menu items before completing my order in the Tim Hortons app?
- How do I pay for my mobile order in the Tim Hortons app?
- What should I do if I’m having issues placing a mobile order in the Tim Hortons app?
- Can I add other menu items to my mobile order at the front counter or drive-thru?
- How do I add or remove a payment method on my Tim Hortons account?
- How can I reload my Tims Gift Card?
- How can I change the reload amount for my Tims Gift Card?
- How do I connect Apple Pay, Google Pay or other payment service to my Tim Hortons app?
- What should I do if I don’t see my Tims Gift Card balance in the app?
- Can I place a mobile order in the Tim Hortons app, but pay for it in cash?
- Can I apply offers when I’m ordering through the Tim Hortons app?
- How do I request a refund on a Tim Hortons mobile order?
- How do I request a refund on a Tims Gift Card reload?
- What should I do if the price in the Tim Hortons app is different from the price at the Tim Hortons location where I placed my order?
- Where do I pick up my mobile order in restaurant?
- What can I do if I placed a mobile order, but it wasn’t received by the Tim Hortons location I selected?
- Where can I view my previous mobile orders and receipts in the Tim Hortons app?
- What should I do if I selected drive-thru when I placed my order, but I want to pick up my order at the counter inside?
- How do I re-order a past mobile order?
- My delivery order is incorrect. How do I request a refund?
- Can I cancel my mobile or delivery order?
- My mobile order was cancelled by the restaurant. How do I get my money back?
- I had an issue with my delivery order from Uber Eats, DoorDash, Skip the Dishes, etc. How can I get a refund?
- How do I get a refund for a damaged mobile order?
- I sent my mobile order to the wrong Tim Hortons location. How do I get a refund?
- I tried to place an order through the Tim Hortons app, but was unable to complete the transaction. How can I complete my order?